Full Job Description
Job Title: Social Media Manager
Company Overview
Amazon, one of the world’s leading technology companies, is seeking a dynamic and strategic Social Media Manager to join our growing team in Bedford, Massachusetts. At Amazon, we are dedicated to providing an exceptional customer experience, and our social media strategy plays a crucial role in how we connect, engage, and serve our valued customers. If you have a passion for storytelling, analytics, and strategic communication, this could be the perfect opportunity for you!
Job Location
Bedford, Massachusetts
Position Overview
As the Social Media Manager at Amazon, you will be at the forefront of our digital marketing efforts. Your creativity, analytical skills, and social media expertise will amplify our brand presence across various platforms. You will be responsible for developing, implementing, and managing our social media strategy to enhance customer interaction and promote our innovative products and services.
Key Responsibilities
- Develop and Execute Social Media Strategy: Design and implement comprehensive social media strategies aligned with Amazon's marketing goals to boost online presence and engagement.
- Create Engaging Content: Develop creative, high-quality content tailored for various social media channels, focusing on story-driven engagement that resonates with diverse audience segments.
- Manage Social Media Platforms: Oversee Amazon’s presence across platforms including Facebook, Twitter, Instagram, LinkedIn, and TikTok, ensuring a consistent brand voice and message.
- Monitor Performance Metrics: Analyze and report on social media performance using analytics tools. Provide insights and recommendations to optimize future social media campaigns.
- Collaborate with Marketing Teams: Work closely with marketing, public relations, and customer service teams to streamline messaging and promote product launches, promotions, and events.
- Engage with Customers: Actively interact with followers by responding to comments, messages, and reviews, fostering a positive online community centered around customer experience.
- Stay Updated: Keep abreast of the latest trends in social media, digital marketing, and technology, providing fresh ideas and best practices to the team.
- Manage Paid Social Campaigns: Oversee and optimize paid social media campaigns, ensuring effective budget allocation and positive ROI.
Qualifications
- Education: Bachelor’s degree in Marketing, Communications, or a related field.
- Experience: Minimum of 5 years of experience in social media management, preferably in a tech-focused environment.
- Proficiency: In-depth knowledge of various social media platforms, their respective audiences, and content creation guidelines.
- Analytical Skills: Strong analytical mindset with experience using tools such as Google Analytics, Hootsuite, or Sprout Social to track performance and ROI of social media initiatives.
- Creativity: Ability to create compelling narratives that promote engagement and shareability.
- Communication: Excellent written and verbal communication skills with the ability to work collaboratively in a fast-paced environment.
- Project Management: Proven experience in managing multiple projects simultaneously while maintaining attention to detail and quality.
Why Join Us?
At Amazon, we are not just a workplace; we are a community of innovators, problem solvers, and thinkers. Here’s why you should consider joining our team:
- Innovative Culture: Be part of a company that encourages creativity and innovation, where your ideas will be valued and have a direct impact on business results.
- Career Growth: We are committed to helping you succeed in your career. With ongoing training and development opportunities, you will have the chance to hone your skills and grow with us.
- Competitive Compensation: We offer a competitive salary and benefits package, including health insurance, retirement plans, and employee discounts.
- Diverse Environment: Join a diverse team that respects and celebrates differences, fostering an inclusive workplace where everyone can thrive.
How to Apply
If you are ready to take on this exciting challenge and make your mark as a Social Media Manager at Amazon in Bedford, Massachusetts, please submit your resume along with a cover letter detailing your relevant experience and why you are a great fit for this role.
Your journey to joining one of the world’s most innovative companies begins here. We look forward to your application!
Amazon is an Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Application Deadline
Applications will be accepted until [insert date]. We encourage you to submit your application as soon as possible.